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How to find your Autodesk serial number when your company is in a software audit

Posted by Steve Vondran | Dec 26, 2017 | 0 Comments

Autodesk Software Audit Updates – Finding the serial number and why that's important.


When your company gets a letter from Donahue Fitzgerald law firm or the Business Software Alliance (a trade association for the major software companies, one of them being Autodesk) you have to make the decision whether or not to engage in the “voluntary audit.”  If you decide it is in your best interest to move forward you will be given a sample software audit spreadsheet, and you will normally be asked to provide the serial number for the product you are using (ex. Autocad, Revit, Maya, Inventor, etc.) whether it is a student / academic version or commercial product.  This blog talks about that.

How to find the serial number

The serial number can be found by accessing the “About” section of the “Help” menu after that installation has been executed and consists of a three-digit number followed by a hyphen followed by an eight-digit number.

What is a crack code?

To learn more about using Autodesk “crack codes” watch the video below

How the serial number could affect the settlement

When you are dealing with Autodesk attorneys they may INSIST that you provide the serial numbers for the products.  One of the reasons you can see from the video above.  If they find out you were using “cracked software” then this tends to prove a case of willful copyright infringement (which can result in the software auditors using a 3-5X mulitplier which will increase penalties).

DMCA prohibits using “cracked software”

If your company (or its employees and potentially contractors) are cracking software for commercial gain this could create a very serious risk of being sued in federal court, or worse, potentially land a Defendant in jail for violation of the criminal copyright statutes.   If a civil lawsuit is pursed, the software company (ex. Microsoft, Adobe, Siemens, Vero, or others) may seek penalties in addition to copyright infringement and may sue under the DMCA as well.  As one case noted:

“The most well-known provision of the DMCA, § 1201, grants a cause of action to copyright owners for the “circumvent[ion of] a technological measure that effectively controls access to a work.” 17 U.S.C. § 1201(a)(1)(A).  Thus, for example, if a movie studio encrypts a DVD so that it cannot be copied without special software or hardware, and an individual uses his own software to “crack” the encryption and make copies without permission, the studio may pursue the copier both for simple infringement under the Copyright Act and, separately, for his circumvention of the encryption, which is a “technological measure” designed to “control access to” the DVD, under the DMCA. See Universal City Studios, Inc. v. Corley, 273 F.3d 429, 444 (2d Cir.2001).

Before the passage of the DMCA, the studio would have had only a cause of action under the Copyright Act. The DMCA has been criticized in some circles for its “potentially overbroad scope and its ability to chill legitimate and, in some cases, constitutionally protected speech.” G. Parchomovsky & P. Weiser, Beyond Fair Use, 96 Cornell Law Review 91, 104 (2010).

See Murphy v. Millennium Radio Grp. LLC, 650 F.3d 295, 300 (3d Cir. 2011).

Software Infringement

Another case that talks about how illegal use of software can result in copyright infringement actions is the Flextronic case which noted:

“PTC contends it is likely to succeed on both its copyright infringement and breach of contract claims.

A claim for software copyright infringement requires the plaintiff to demonstrate:

(1) ownership of a valid copyright in the  software alleged to have been copied, and (2) actual copying of the protected  software.   A certificate of registration of the  software is “prima facie evidence of the validity of the copyright and the facts stated in the certificate.  A licensee infringes the owner's copyright if its use exceeds the scope of its license.” Since PTC notified Flextronics on July 26, 2012 that it detected unauthorized copies of PTC  software on Flextronics' systems, Flextronics has admitted the same—the only difference in the two parties' viewpoints is the extent of the unauthorized use. At various times, Flextronics has admitted that it has “11 ‘cracked' versions” of PTC software, admitted that it detected unauthorized installations” in Flextronics' Asia sites, and even in its complaint stated that it had “investigated PTC's claim and discovered at most one unauthorized use.”    No matter Flextronics' willingness to pay for it, even under Flextronics' litigation stance, Flextronics has copied PTC software in a way that exceeds the scope of its licensing agreement.   On this record, the court finds that it is likely that PTC will succeed in proving that Flextronics engaged in unauthorized copying of PTC  software. As an initial matter, Flextronics has not provided a satisfactory explanation for why its count of unauthorized copies is evershifting.  In January 2012, Flextronics' own scan reported 104 copies of PTC  software that it was not able to match with valid licensing information, along with two confirmed “ cracked keys.” In March 2013, Flextronics' scan found 128 copies for which it could not locate legitimate licensing information. To the court's knowledge, Flextronics to this date still has not provided legitimate licensing information for these copies. Yet Flextronics maintains that it has only identified one unauthorized version of PTC  software, purportedly based on the two-step method proposed by PTC of first locating copies without proper licensing information and then searching those copies for “ crack” in the file name. As a Flextronics manager acknowledged internally, this procedure is unlikely to yield all unauthorized copies:

However the way PTC wants us to scan, according to their procedure, is somewhat useless.

Well if I crack something i.e. (I am of course never do that at my home computer <<smiley face>>) I always remove the crack folder or files having a reference to that.

See Flextronics Int'l, Ltd. v. Parametric Tech., Corp., No. C 13-0034 PSG (N.D. Cal. Sept. 16, 2013).

Compliance Resources

Here are some great VIDEOS to view if you are involved in a software audit. 1.  Copyright infringement damages explained 2.  Potential defenses in software infringement cases 3.  How to respond to Autodesk license audits

Contact an Autodesk software license defense lawyer

If you need help responding to a demand letter from the Software Alliance or Autodesk lawyers we are not aware of any other law firm in the Country that would have more experience in defending these cases and limiting your legal liability exposure.  Call us at (877) 276-5084.  We offer low flat rate fees for non-litigation software audit licensing cases.  We offer a free initial consultation. 

About the Author

Steve Vondran

Thank you for viewing our blogs, videos and podcasts. As noted, all information on this website is Attorney Advertising. Decisions to hire an attorney should never be based on advertising alone. Any past results discussed herein do not guarantee or predict any future results. All blogs are written by Steve Vondran, Esq. unless otherwise indicated. Our firm handles a wide variety of intellectual property and entertainment law cases from music and video law, Youtube disputes, DMCA litigation, copyright infringement cases involving software licensing disputes (ex. BSA, SIIA, Siemens, Autodesk, Vero, CNC, VB Conversion and others), torrent internet file-sharing (Strike 3 and Malibu Media), California right of publicity, TV Signal Piracy, and many other types of IP, piracy, technology, and social media disputes. Call us at (877) 276-5084. AZ Bar Lic. #025911 CA. Bar Lic. #232337


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