Vondran Legal® - eCommerce Seller Disputes with Amazon, Etsy, Wallmart, eBay and other seller platforms. Need help with a account reinstatement appeal?  Call us to discuss our low flat-rate legal fees!  (877) 276-5084. 

Introduction

Building an online eCommerce store on one of the major platforms such as Amazon, Etsy, Wallmart and eBay can take a lot of work.  Years of investment, blood, sweat and tears can all be lost by making one simple mistake that violates a particular platforms terms of use or terms of service,  There are a wide variety of violation that can lead to account suspension or termination.  When this happens, you need to act fast, and having an eCommerce and IP law firm by your side to appeal your case and seek to get your account reinstated is critical.   Time is always of the essence.  This blog discusses our services for Sellers here at VondranLegal.com.

Amazon Disputes

ACCOUNT HEALTH SCREEN:

Since 2004, Vondran Legal® has handled over 1,000 internet, copyright, trademark, mobile application, and social media disputes.  Here is a list of services we can provide for e-commerce sellers facing legal issues with their online sales platform:

1. Code of conduct violations
2. Listing policy violations
3. Platform manipulation
4. Unverifiable sourcing
5. Fraud and misrepresentation
6. Selling used products as new (false advertising)
7. IP disputes involving copyright, trademarks, patent and trade secret infringement allegations
8. Food and product safety complaints
9. Best-seller rank (BSR) manipulation
10. Withholding of funds
11. Drop-shipping violations
12. Price gouging
13. Counterfeit sales [incident response for sellers]
14. Variation abuse
15. Restricted product policy violations
16. Section 3 deactivation
17. Customer feedback complaints
18. Product authenticity complaints

These are just a sample of the types of issues that can arise, depending upon the e-commerce platform at issues and their terms.

Amazon Section 3 Appeals

This is another big area.  If you received a letter, email, or notification similar to the following, call us:

Dear seller:

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed.

After 90 days following this notification, you may separately request a funds disbursement.  If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.  If you want to appeal, you can do so.  However, you must provide evidence that you no longer pose a risk.

Amazon

What about intellectual property disputes?

Another way to have your account taken down is due to intellectual property infringement (copyright infringement for example).  In these cases, to seek reinstatement on appeal, you will need to show you have taken care of the issue, and this could include showing proof you have settled with the rights holder.  We can help resolve these disputes, which can also help keep you from facing a federal court lawsuit.  If you are being accused of selling counterfeits (ex. watches, clothing, electronics, apple products), you need to be able to show express consent and authorization from the brand holder in order to seek to appeal your suspension or termination.

Contact a California e-Commerce Appeals & IP Attorney

We can be reached at (877) 276-5084 or fill out our contact form on the right side of this page.  In most cases, we can offer a low flat rate fee starting at $1,500 and up depending on the complexity of your seller dispute.